Delivery And Refund

All products are new and delivered in the original packaging of the manufacturer.
The products are delivered by the seller, directly to the buyer's home / address specified by him.
Transport is provided by partner courier companies.
Transportul este contra cost pentru comenzi sub 250 Lei si anume 17,90 Lei. Comenzile peste 250 Lei sunt livrate gratuit pe teritoriul Romaniei.
Expedierea comenzii pentru produsele aflate în stoc se va realiza în termen de 1-2 zile (lucratoare) de la confirmarea comenzii, prin email. Comanda ar trebui să ajungă la dumneavoastră în termen de 2-4 zile lucratoare de la data confirmării comenzii. Acest termen poate fi modificat de împrejurări independente de voința noastră, fără a depăși un termen de 10 zile lucratoare, calculat de la data preluării comenzii dumneavoastră.
The shipment of the order for the products that are not in stock will be made within 15 working days from the order confirmation by email.
The order will be shipped in packaging to ensure transport security. We are responsible for any damage caused during the transport of the product, package or package sent by us, according to the local legislation in force.
*IMPORTANT!
The products can be checked upon delivery only if the package opening option has been chosen beforehand.
The products are delivered to the front of the house / block building. The customer has the obligation to ensure that, at the date of delivery, there are persons designated to receive the products.
RETURN POLICY
Conform legislatiei in vigoare (OUG 34/2014 completata de Legea 51/2003 cu privire la regimul juridic al contractelor la distanta – art 12, pct a) si Directiva 97/7/CE a Parlamentului European si a Consiliului din 20.05.1997 privind protectia consumatorilor cu privire la contractele la distanta – art 3, pct (2), primul paragraf) contractele de furnizare de produse alimentare, bauturi sau alte bunuri de consum curent furnizate la domiciliului consumatorului, la resedinta acestuia sau la locul sau de munca prin distribuitori stabili nu pot fi denuntate unilateral. O data produsele primIte, acestea NU mai pot fi returnate.
Please check the physical integrity of the packages when you receive them from the courier company in the presence of the courier and ask for a report of damage if the products show signs of damage. Any subsequent complaint will not be considered.