Terms And Conditions

www.zerro.ro
Terms & Conditions
Visiting our website www.zerro.ro implies acceptance of our Terms and Conditions by the user.
Company
ZERRO.RO S.R.L.
J40/7924/2021
CUI 44214715
Banca: Alpha Bank
Adresa: Sos. Oltenitei 224. Bl.6, Sc. A, Et. 6, Ap. 42, Sector 4, Bucuresti, Camera 2
GENERAL INFO
Imaginile publicate pe site sunt conforme cu realitatea, însa uneori nuanțele culorilor produselor pot să difere ușor, ca urmare a procesului de execuție al fotografiilor sau a setărilor monitorului tau. Clienții www.zerro.ro vor fi întotdeauna informați dacă un produs este sau nu este în stoc, în cât timp se va prelucra și în cât timp va ajunge la ei. Aceste informații vor fi transmise prin e-mail sau telefon. Imaginile cu produsele, ofertele, prețurile și concursurile pot fi schimbate în prealabil, fără o notificare specifică. Produsele comercializate prin intermediul www.zerro.ro , vor fi insoțite în momentul livrării de factură fiscală sau de bon fiscal.
PROPERTY ZERRO - COPYRIGHT
Using our Website www.zerro.ro (including visiting and buying products) implies acceptance of certain terms and conditions of use, obviously in the form of a legal contract between the user and ZERRO.RO SRL, therefore, it is recommended to read carefully the following paragraphs.
Visiting or buying products from the site www.zerro.ro automatically implies acceptance of these terms and conditions. Also, the use of any other current or future services provided by ZERRO.RO SRL, implies the acceptance of the same terms and conditions.
The entire content of the site www.zerro.ro is protected under copyright and intellectual property law. Use without the written consent of ZERRO.RO SRL of any elements belonging to the site www.anlan.ro shall be punished in accordance with the law.
The company does NOT grant the user the right to modify the website in whole or in part, to reproduce in part or in full the site, to copy, sell or operate the site in any other way without the consent of the company. The Visitor / Customer will not modify, copy, distribute, transmit, display, publish, reproduce, license, create derivative products, transfer or sell any information or services obtained from or through this website.
The content of this site, including but not limited to logo, stylized representations, symbols, images, photographs, text content etc, are the exclusive property of ZERRO.RO SRL. No part of this content may be copied, distributed, published, modified, supplemented, used, displayed, included, linked, transmitted, edited or removed without the express written permission of ZERRO.RO SRL.
No Customer acquires, by using and accessing the site, any right or license to use any of the information on the site. No customer has the right to use an automatic or manual device to monitor the materials available on the site.
CUSTOMERS - CONFIDENTIALITY AND PROTECTION OF PERSONAL DATA
The customer has the obligation to maintain the confidentiality of the information that he has become aware of when accessing and using the site, as well as during transmitting the registration, authentication, placement and fulfillment of orders and other such issues related to the use of the site. The customer is prohibited from disclosing to third parties his relations with ZERRO.RO SRL, without the express consent of the company, previously offered in writing.
Transmission by the Customer of information or materials through this site, ideas, concepts, know-how, techniques, etc. gives us unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute this material or information.
The availability of a product in stock, whether it is part of a promotion or not, is announced by email after the order is placed by the Customer.
GDPR
www.zerro.ro has a strict policy of respecting the confidentiality of customer data.
By accessing our site and our products, ZERRO.RO SRL processes your personal data necessary to fulfill the purposes for which this data was requested and stored. With regards to your rights as a data subject as guaranteed by Regulation 2016/679 / EU on the protection of individuals and the processing of personal data, please access the Personal Data Processing GDPR provided on the website.
PRODUCT INFORMATION AND PRICES
Prices displayed on the site www.anlan.ro are in RON. The displayed prices are valid when accessing the page of the products, ZERRO.RO SRL having the right to change them at any time, without any notice or notification.
By placing an order on the site www.zerro.ro you irrevocably undertake to pay the value of the ordered products. In this regard, we inform you that, during the procedure of registration of your orders, you will be redirected to the sites of our collaborators in order to collect the data necessary for payment.
REGISTRATION AS A USER
Any customer who wishes to do so can register on our website by simply clicking on the Registration button available on the main page and following the appropriate steps required to register.
To register, you will be asked to enter your first and last name, email address and password. You must enter a valid email address, otherwise it will not be possible to continue the registration procedure on the site. You are fully responsible for keeping your access password and any registration, authentication and account information secure. You are fully responsible for any order and / or payment made by using our site in your account.
PLACING AND CONFIRMING THE ORDER
The order is placed by following the steps below:
select the products you want and add them to the Shopping Cart with a click on the "Add to Cart" button,
if you want to add more products to the cart, click on the "Continue shopping" button, if you want to complete the order click on the "Complete the order" button,
after selecting the desired products, if you do not have an account on the site and do not want to create an account on the site, select "End order as Visitor" enter your email address to confirm receipt of the order
enter your billing information,
enter the delivery address,
livrarea se face prin curier,
choose payment method,
tick the "agree to the Terms and Conditions on the Site" field,
you can agree to receive newsletters,
place the order by clicking on the "Finish order" button
PAYMENTS AND LIMITATIONS
SC ZERRO.RO SRL tries to offer to its customers a more detailed description of its products on the site, but does not guarantee that the product description or any other content you will find on www.anlan.ro is complete or completely error-free. Also SC ZERRO.RO SRL does not assume responsibility for any type of loss such as: data loss, lost profits, inability to use the data on this site, changes without prior notice of data, prices or structure of the website.
The customer has the obligation to opt for the payment method chosen before placing the order, by checking the appropriate option, according to the steps of placing the order.
The Seller will issue an invoice to the Customer for the delivered products. In this sense, the Customer has the obligation to provide the Seller with all the information necessary to issue the invoice, according to the legislation in force. The invoice will be communicated to the Customer printed in material format on the occasion of delivery of the ordered products.
DELIVERY POLICY
The products are delivered by the seller, directly to the buyer's home / address specified by him.
Transport is provided by partner courier companies.
Transportul este contra cost pentru comenzi sub 250 Lei si anume 17,90 Lei. Comenzile peste 250 Lei sunt livrate gratuit pe teritoriul Romaniei.
Expedierea comenzii pentru produsele aflate în stoc se va realiza în termen de 1-2 zile (lucratoare) de la confirmarea comenzii, prin email. Comanda ar trebui să ajungă la dumneavoastră în termen de 2-4 zile lucratoare de la data confirmării comenzii. Acest termen poate fi modificat de împrejurări independente de voința noastră, fără a depăși un termen de 10 zile lucratoare, calculat de la data preluării comenzii dumneavoastră.
The shipment of the order for the products that are not in stock will be made within 15 working days from the order confirmation by email.
The order will be shipped in packaging to ensure transport security. We are responsible for any damage caused during the transport of the product, package or package sent by us, according to the local legislation in force.
COMPLAINT RESOLUTION PROCEDURE
Any dissatisfaction related to accessing, using, registering on our site, placing an order, issues related to the order placed and the like, will be communicated to us directly, either by phone, at (+40) 734 337 337 or by email at the address sales@zerro.ro .
Your dissatisfaction will be registered and you will receive a written response to the email address mentioned on the occasion of notifying us of your dissatisfaction, within a maximum of 7 working days.
The customer declares that he agrees not to make public these grievances (on social networks, media, discussions at private parties or in any other way) subject to bearing the damages caused for the image damage caused to the Company by these actions.
CHANGES TO THE TERMS AND CONDITIONS
SC ZERRO.RO SRL reserves the right to make changes at any time regarding the content of the site www.anlan.ro , the policy, terms and conditions of use, without the need for prior notice to users in this regard, although we will be careful to notify customers of these changes.
The user of the site www.zerro.ro has the obligation to regularly check the terms and conditions of use. If you do not agree with the changes brought to them by ZERRO.RO SRL., you can stop using the site. If the user continues to use the site, it is considered that he agrees with the changes that have been made.
THE CONTRACTUAL RESPONSIBILITY
By creating and using the Account, the Client assumes responsibility for maintaining the confidentiality of Account data (user and password) and for managing access to the Account, being responsible under the law for the activity carried out through his Account.
By accessing the site, creating the Account, using the site, placing orders, etc. The customer expressly and unequivocally accepts the Terms and Conditions of the site in its latest version communicated within the site. Subsequent to the creation of the Account, the use of the content is equivalent to accepting the changes made to the Terms and Conditions of the Site and / or the updated versions of the Terms and Conditions of the Site. The customer is responsible for verifying the final version of the Terms and Conditions whenever he uses the site.
Acceptance of the Site Terms and Conditions is confirmed by checking the appropriate checkbox on the site and / or by sending the Order and / or making an online payment.
We do not assume liability for damages of any kind that the Customer or any other third party may suffer as a result of our fulfillment of any of our obligations under the Order or for damages that may result from the use of the Goods after delivery and much less for their loss.
We cannot be held responsible for damage to your computer or viruses that could infect your computer or other equipment as a result of accessing, using or browsing our site or downloading any content, information, materials. , data, text, images, video or audio from our site.
RETURN POLICY
Conform legislatiei in vigoare (OUG 34/2014 completata de Legea 51/2003 cu privire la regimul juridic al contractelor la distanta – art 12, pct a) si Directiva 97/7/CE a Parlamentului European si a Consiliului din 20.05.1997 privind protectia consumatorilor cu privire la contractele la distanta – art 3, pct (2), primul paragraf) contractele de furnizare de produse alimentare, bauturi sau alte bunuri de consum curent furnizate la domiciliului consumatorului, la resedinta acestuia sau la locul sau de munca prin distribuitori stabili nu pot fi denuntate unilateral. O data produsele primite, acestea NU mai pot fi returnate.
MAJOR FORCE
Niciuna dintre părțile contractante nu răspunde de neexecutarea la termen sau/și de executarea în mod necorespunzător – total sau parțial – a oricărei obligații care îi revine în baza prezentului contract, daca neexecutarea sau executarea necorespunzătoare a obligației respective a fost cauzată de forța majoră, așa cum este definită de lege, din motive independente de părți.
The party invoking force majeure is obliged to notify the other party, within 5 (five) days, of the occurrence of the event and to take all possible measures to limit its consequences.
APPLICABLE LAW
The contract will be governed by and construed in accordance with Romanian law. Any misunderstanding between the Merchant and the Client in connection with the relations arising from this Agreement shall be settled amicably, and in case of failure, shall be submitted to the competent courts materially from Prahova County.
DISPOZIȚII FINALE
This site is owned by ZERRO.RO SRL, which gives you the right to access and use the site subject to your acceptance of these Terms and Conditions. By accessing and using the site, you automatically and unequivocally agree to abide by the Terms and Conditions on the site.
ZERRO.RO SRL has the right to modify the Terms and Conditions at any time, without prior notice, by posting the updated version on the site, and the Customer has the obligation to read the Terms and Conditions whenever he accesses the site. The customer has the obligation to comply exactly with the Terms and Conditions on the site and can not claim and can not defend himself with ignorance of the Terms and Conditions on the site, valid at the time of accessing, using and / or placing an order.
ZERRO.RO SRL periodically organizes various promotions that are announced on the site. Promotions start to take effect when they are activated on the site and cease to be valid when they are not activated on the site. Promotions do not cumulate with each other or with other discounts and are only valid while stocks last.
ZERRO.RO SRL nu va fi responsabila si nu garanteaza ca informatiile postate pe website sunt lipsite de erori sau sunt complete. Astfel, din motive tehnice (ex. erori aparute in timpul rulajului stocului), pot aparea unele diferente intre informatiile mentionate pe website si cele de pe etichetele produselor. Informatiile prezentate pe site nu inlocuiesc informatiile de pe etichetele produselor. In cazul aparitiei unor discrepante, prevaleaza informatia de pe etichetele produselor. Consumatorul trebuie sa verifice informatiile de pe eticheta produsului (inclusiv pe cele despre alergeni) inainte de achizitionare, precum si inainte de consum. In situatia in care apar astfel de discrepante, ZERRO.RO SRL nu isi asuma nicio responsabilitate, iar consumatorul renunta in mod explicit la orice plangere sau pretentii de orice natura impotriva ZERRO.RO SRL.